Pressure Gauge Industry Solutions
  • Delivery
  • Technical Support
  • Installation Guidance

Service & Support

From product selection and installation guidance to calibration support and after-sales service, Exact Instrument provides comprehensive technical support throughout the entire product lifecycle. Our goal is to help customers achieve accurate, reliable pressure measurement while building long-term partnerships based on trust and professional service.

Technical consultation and product selection

Selecting the right instrument is the first step toward reliable measurement performance. Our experienced engineering team provides one-to-one technical support to help customers identify the most suitable products for their applications.

Based on factors such as process media, operating conditions (including temperature, pressure range, and corrosion), installation environment (including vibration, high temperature, and cleanliness requirements), and supporting equipment (such as PLC and DCS systems), we recommend the most appropriate instrument configuration to help avoid measurement errors, equipment damage, and unnecessary maintenance costs.

We also provide free technical consultation covering pressure ranges, accuracy classes, signal compatibility, and other application-related questions.

Installation and commissioning guidance

Proper installation directly affects measurement accuracy and product service life. We provide remote installation and commissioning guidance based on industry best practices to help ensure correct setup and operation.

After-sales support

We are committed to providing responsive and dependable after-sales service for customers worldwide.

  • Warranty support for all new products, exceeding industry standards. Core components undergo multiple rigorous inspections, including 24-hour high-temperature aging tests and multi-point calibration procedures to ensure quality from the source.
  • Repair and calibration services are available.
  • Spare parts are maintained in sufficient stock for fast allocation and timely maintenance, while paid repair services help extend product service life and maintain long-term performance.

Customized solutions

Different industries often require specialized instrument configurations. We provide OEM and ODM customization services to meet unique application requirements, including high-purity gas systems, corrosive media, and other demanding operating conditions.

Customization options include:
  • Material selection: 316L stainless steel, diaphragm seals, Hastelloy C-276, Monel 400, and other special materials.
  • Functional configurations: electrical contacts, wireless transmission, unit switching, and other custom features.

Long-term technical partnership

Choosing Exact Instrument means more than purchasing a measurement instrument. It means working with a long-term technical partner. We maintain customer service records, conduct regular follow-ups, and continue to provide technical consultation and application support throughout the product lifecycle.

Whether you require troubleshooting assistance, product upgrades, capacity expansion support, or new instrument selection, our technical team is ready to provide timely and professional assistance whenever needed.